http://www.jackzen.com/2005/06/28/the-beat-goes-on/ ...........................just noticing Sun, 20 Jul 2008 16:09:14 +0000 http://wordpress.org/?v=2.0.4 http://www.jackzen.com/2005/06/28/the-beat-goes-on/#comment-210 Wed, 29 Jun 2005 14:16:31 +0000 http://www.jackzen.com/2005/06/28/the-beat-goes-on/#comment-210 Wow, Sarah. You've certainly been on my radar screen in recent weeks, since I've been hearing about and reading about you via my two good pals, Jeff and Steve. But I never knew you also had a connection with Burt Morgan, easily one of the most interesting, most entrepreneurial people I ever met (in a lifetime happily filled with meeting several hundred of these types). Now I think I'm finally beginning to understand how Phoenix came to be so radically innovative. I'll be watching your progress with even closer interest now. Good luck. Wow, Sarah. You’ve certainly been on my radar screen in recent weeks, since I’ve been hearing about and reading about you via my two good pals, Jeff and Steve. But I never knew you also had a connection with Burt Morgan, easily one of the most interesting, most entrepreneurial people I ever met (in a lifetime happily filled with meeting several hundred of these types). Now I think I’m finally beginning to understand how Phoenix came to be so radically innovative. I’ll be watching your progress with even closer interest now. Good luck.

]]> http://www.jackzen.com/2005/06/28/the-beat-goes-on/#comment-209 Wed, 29 Jun 2005 10:11:36 +0000 http://www.jackzen.com/2005/06/28/the-beat-goes-on/#comment-209 In every organization there are always two dimensions - the formal and the informal. The formal side provides consistencies and predictabilities (Non-surprises) for customers and staff; the informal is where sponteneity and creativity and agility (surprises) occur. Phoenix has always been, I think, a great example of a community where the informal thrives and drives much of the freshness of the brand. If Phoenix was in charge, Ed Morrison would be very much in business. In every organization there are always two dimensions - the formal and the informal. The formal side provides consistencies and predictabilities (Non-surprises) for customers and staff; the informal is where sponteneity and creativity and agility (surprises) occur. Phoenix has always been, I think, a great example of a community where the informal thrives and drives much of the freshness of the brand. If Phoenix was in charge, Ed Morrison would be very much in business.

]]> http://www.jackzen.com/2005/06/28/the-beat-goes-on/#comment-208 Wed, 29 Jun 2005 02:53:14 +0000 http://www.jackzen.com/2005/06/28/the-beat-goes-on/#comment-208 The purpose of a formal organization is to prevent surprise... hmmm... really? I certainly hope that's not why I'm building my business. That statement doesn't apply to us at Phoenix because we certainly are not a formal organization! Just ask Steve Goldberg or Jeff Hess, or anyone else involved with Phoenix. The deceased Phoenix angel investor and famously successful entrepreneur Burt Morgan always said that there are two types of CEOs: the ones who build the organizations and the ones who maintain them. Preventing surprises sounds mortally boring. The purpose of a formal organization is to prevent surprise… hmmm… really? I certainly hope that’s not why I’m building my business. That statement doesn’t apply to us at Phoenix because we certainly are not a formal organization! Just ask Steve Goldberg or Jeff Hess, or anyone else involved with Phoenix. The deceased Phoenix angel investor and famously successful entrepreneur Burt Morgan always said that there are two types of CEOs: the ones who build the organizations and the ones who maintain them. Preventing surprises sounds mortally boring.

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